Testimonials

Just got the car back and it looks like new - fantastic job thanks! The service has been brilliant on the phone and with the collection and delivery - especially appreciated in these difficult times - thanks again, Darren, Robbie, Luis and your happy (now) Villa fan!

Fantastic service given, arrived promptly collecting and delivering my car. I was informed as and when needed, the guys were friendly and curtestous. Definitely would use this company again also was presented with a tin of boiled sweets.
Well done, the team at Rhodes

Excellent efficient service, my car was return to me very quickly fully cleaned.The collection and delivery drivers, Simon and Luis were courteous and polite as were all the staff who contacted me regarding my vehicle.I would definitely use this company again.

Many thanks.

Fantastic service. Simon who delivered my courtesy car & brought my car back was fantastic as he talked me through everything as it was my first time going through my insurance.You could not tell my car had been bumped when he brought it back

Excellent repair service car came back clean very good service

My car was involved in a non-fault accident and the work that P J Rhodes had done on my vehicle literally made it look like it had just come out the car show room! They were pleasant to deal with throughout the whole process. The driver Luis that dropped off my vehicle once the works had been completed was delightful and ensured I was happy with everything and answered any questions I had. Would definitely recommend-You will not be disappointed.

GREAT SERVICE WITH A FAST TURNAROUND
CAR WAS CLEANED AND SIMON DELIVERED THE CAR
AND WAS VERY POLITE
GREAT SERVICE !!!!!
THANKS MARK

Thank you for the repair work done to my car, and also to Vince who collected my car and delivered a high spec courtesy car to use, and to Luis who delivered my car back to me valeted. Both were polite and informative.

And thank you for the tin of sweets.

Thank you for the great repair work on my car. The service was impeccable and Luis (the driver) played a role in his time keeping and well mannered attitude. Thank you once again to the whole team. Would highly reccomend the service.
P.S. my sons would like to say thank you for the token gift of sweets.

I found the Vince and the company to be very professional, efficient and did an excellent job on my car, turning the vehicle around from collection to delivery within 5 days.

I received excellent service from PJRhodes. Luis, the driver was extremely helpful and courteous. The car was cleaned and well presented. I was made to feel at ease by all the staff especially Luis.

A big thank you to all the staff at PJ Rhodes who arranged for my car to be fixed & not written off after someone had drove in to it, my car is sentimental to me has my mom loved it, who recently passed away. They did a excellent job, looks like new. Thanks also to the delivery driver Luis

Repair took longer than expected from accident to commencement of repairs.But overall very pleased with repairs and the service I received.especially thanks to Luis the driver of the pick up vehicle

Very professional service, my car was collected on time and delivered back promptly, the delivery driver 'Luis' was polite, pleasant and extremely professional, I was very pleased with the work carried out, the car looked and smelt brand new when it was returned to me. I would definitely recommend PJ Rhodes

Excellent service, regular updates from the team, and it was very refreshing to engage with delivery drivers whom are smiley and happy. Thanks to the repair team & Vince and his colleague for a top class delivery/collection service

Great service, good repair quality.
Vince is a top guy.

Excellent professional service from collection, repair and return of vehicle. Very pleased with the quality of the repair, and friendly, helpful staff in particular many thanks to Vince who collected and returned the vehicle. Process was made easy throughout. Thank you

Excellent service. Car was collected within the time specified. All repairs were completed to the highest standard. The car was delivered back by Vince, who was very friendly and professional. It looked immaculate inside and out and the complementary sweets left inside was a really nice touch. Cannot recommend highly enough. Thank you for an outstanding service from start to finish.

PJ Rhodes did a great job on my car after it was hit outside my house by a neighbour, Valeted inside and out which was really pleasing as I was not expecting this at all. The chap who collected and dropped off my car was very polite and professional. Well done and keep up the good work. *****

Great service from start to finish, both drivers who picked up and dropped the car off were great, especially Pedro. Car came back immaculate, nice valet included, loved my complimentary sweets as well, Would definitely use you again and will be recommending you as well. Many Thanks Donna

Car was collected due to catalytic Converter being cut from the car. I was given them by my Insurance (TESCO) and the care was truly EXCELLENT. Every step of the way I was kept informed and I felt throughout full confidence in every aspect of service offered. "A company to use" - which I will inform everyone I meet. A very special Thank You

I’d like to thank all the staff at PJ Rhodes, from the day Vince collected my car, it was all a seamless operation from start to finish. When he delivered it back, it was gleaming inside and out.
The repair looks good, and the after service when I had a query, was dealt with professionally and promptly.

Thank you!

very good service and a thumbs up to pedro for his help and polite manner

Great service from Terry and the team at Acocks Green, from the freindly face collecting the van, completeing the repair with no fuss and then returning the van back once the repair was completed. Totally hassle free from start to finish, Thank You.

Brilliant service, collected and returned my car. They ensured it was sanitised and had given it a valet. Very friendly helpful staff both on the phone and at collection and return.

Fab work, my car even got cleaned! Luis the driver was super friendly and lovely!
Thank you!

I would highly recommend pj Rhodes.
Great service, and fantastic work.

My Fiesta unfortunately suffered some nasty scrapes to the rear bumper by a lorry. After returning from PJ Rhodes, my baby now looks brand new! Thank you guys! And a special thank you to Luis the driver who was very friendly and provided an excellent service!

The service that I received was outstanding. I didn't have to do anything. They called me to tell me when my car was being picked up and dropped off. Covid 19 was followed every step of the way

The guy who collected my car was polite and reassuring I didn't get his name
Vince who dropped my car back was polite and followed Covid 19 wiping everything down before he handed the car back to me

Thank you excellent service

had My car back today from pj Rhodes,they had the car less than a week and returned it in perfect condition, couldn’t even tell it had been damaged,very polite over the phone also Pedro and vince very professional and polite during these difficult times,(covid 19)can’t recommend pj Rhodes enough.

My vehicle was delivered by Vince who couldn't have been nicer, he was so polite and ensured social distancing restrictions were followed. The car came back sparkling inside and out and repairs complete! thank you :)

Superb service to reckon with PJRHODES and I'm happy to continue for service with them...
.. Thank you guys good job done!

My car was returned to me in excellent conditionand beautifully valeted. Pedro the delivery driver was great. He spent a good five minutes sanitising the car and was very professional and friendly. I was very pleased with everything. Thank you.

It was a great job done and also came back beautifully valeted. It was completed in good time and the staff were all very professional. They also cleaned everything down that they had touched to prevent any possible transfer of Covid 19. Thanks to the team.

Excellent service! 100% recommend! Considering the COVID-19 outbreak, my car was picked up, repaired and dropped back within days. Guy on the phone was really friendly and helpful, as was the driver Luis who carefully picked up the car. Thank you so much. I definitely won't be going else where again.

Fantastic, fuss free service. Have to mention Sam who I dealt with over the phone to make arrangements, delivered what was promised on time also a massive shout out to Luis who collected my car and dropped off the courtesy car, all hands free contact was carried out and the interior and key sanitised, lovely man who is a credit to your company. Great service all round and a very professional job. Thanks to all .

Perfect service by PJ Rhodes - despite the coronavirus outbreak, they still managed to fix within a reasonable time frame and fully disinfected my car and left it shining!! Luis the driver was so professional and helpful - would recommend!!

Great service from start to finish, very efficient and professional and super pleased with the works completed.

Luis the driver who collected and returned my car was great, very polite and friendly!! 👍🏻👍🏻

Many thanks

really first class repair l would not hesitate to recommend you thank you

From start to finish the service was exceptional. I had a call from Ryan to say they’d got my car and to check I was ok. They arranged a courtesy car to be delivered Pedro was lovely and explained where everything was in car. He cleaned steering wheel and door handles with antibacterial wipes.He was wearing gloves because of Covid19. We then had a call to say our car was ready. Pedro showed all round the car when he brought it back it was perfect.

Very quickly helpfully thank you pedro the very friendly thank you all staff

Fantastic Work , Great service. Driver Luis was very helpful

Thank you guys again

from Us all
https://www.laptops2go.co.uk/

Great and friendly service. Would definitely use again. Very prompt & early delivery with my car from a Mr Luis Drivy with accompanying sweets, which was very much appreciated. Thanks.

Superb service, great feedback during COVID-19 emergency waiting for parts on back order.... parts arrived, perfect repairs.
Car delivered spotless and LUIS the driver was super careful to use alcohol wipes and spray to wipe down the inside of car before handing me the keys.

These guys are working hard to keep NHS ambulances on the road right now.

Thanks guys!!

My car went into PJ Rhodes acocks green. Robbie in customer services was excellent from start to finish already polite and helpful. Luis who dropped my car back was friendly and courteous. This was while they were short staffed due to COVID-19.
Thanks again guys!

Car returned and repairs completed to a high standard. Car also unexpectedly cleaned inside and out. Thanks. Delivery driver luis also helpful

Very professional, top quality work, staff extremely knowledgeable and helpful. Delivery driver Luis very polite and helpful

Efficient service every courtesy and the car looks like new. Thank you.

received my car back early this morning as advised. all seems to be ok, Luis delivered in a pleasant and efficient manner. Pleased with your service and communications throughout the process of the repairs thank you.

Brilliant service polite staff excellent repair cannot praise them enough.
Car picked up on time and returned on time fully cleaned through out would like to thank them for a wonderful job.
I hope I don’t need their service again but would know I was in good hands if I did.

A big thank you to all staff.

Thank you for such fantastic service. Repair to bumper due to an accident. Customer service second to non. Repair job done plus. Car cleaned and valated. Courtesy car delivered and not a little old one either. Phone calls as promised. Couldn't have been better. Will highly recommend. Again a big thank you

hello, I'd like to thank you for the car repair and also to Luis who returned it. pleasant transaction, super helpful. thank you

After a slow start when there wasn’t much communication and it took several weeks to get the car looked at everything went well.
Collection was at the arranged time, the car was returned efficiently by Pedro in less than the estimated time and the repair looks very good.

Highly recommended. Very professional service. Communication/customer service could not be faulted. Thank you for making a stressful experience manageable.

P j Rhodes of Sutton Coldfield picked up my Nissan juke six days ago juliano the guy who collected it was very pleasant and very thorough in explaining what was going to happen with my car .My Nissan was deliverd back to me on Thursday morning by Pedro

From arranging collection, promptly and far quicker than I expected, to a fantastic repair job. I am one happy customer. Outstanding service. Luis was a great guy and even left a tin of sweets much appreciated and thank you to all your team.

Luis brought my car back in immaculate condition. He was very helpful, polite. Thank you.

From start to finish outstanding customer services even dropped my car back to my house
Superb repair looks like a brand new car
Many many thanks

Absolutely amazing service from start to finish. The service over the phone was brilliant they were very friendly and helpful. They gentleman who picked my van up was friendly, informative with a good sense of humour. The gentleman who dropped it back yet again friendly, polite and nice. Thank you and a very good job well done. Would 100% recommend PJ Rhodes Acocks Green.

Great service. Polite efficient staff. Would recommend to anyone.
Thank you.

Unfortunately my car was hit twice in separate incidents during the same week leading up to Christmas. PJRhodes did an excellent repair on the rear and side of the car. Each time I needed to contact the Sutton Coldfield branch I was treated courteously and professionally by the staff. Both Vince who collected my car from home and Pedro who brought it back again once repaired where both friendly and professional.

I would like to thank PJ Rhodes for such a good job on my car after my car was damaged,

i would also like to thank Ian and the driver for the great job they did and also the guys that have repaired the car

5 star would highly recommend

Prompt response and help after my insurers contacted the garage. The assessor was helpful and managed to re attach most of my front bumper in order for me to continue driving for a few days. My car was then collected from my home and a courtesy car delivered at a time convenient for me.I received it back in perfectly repaired condition two days later. A good experience and I would highly recommend PJ Rhodes.

Fantastic repair job to my MG3 Exclusive you wouldn't know it had been damaged thanks to Pedro who returned my car very pleasant and professionally accurate in his job. Thank you

Car went in for repair to nearside doors and front wing after two collisions. Tesco approved repairer. Car was collected on time and repair was completed to a high standard and returned spotless and shiny, what more could you want.

Good service, friendly & approachable staff, we dealt with Izzy - very professional & helpful. Excellent job, thank you 🙏🙂

Luis was professional and friendly whdo delivering my car back to me.

My damaged car has just been returned and I am very pleased with the work that has been done. I would also like to express my thanks to all the staff who have been so helpful and friendly throughout the whole experience. Well done.

Guided to this company by Tesco insurance, and I am well pleased.
The staff who I met and spoke to were all very friendly yet professional at the same time.
The car was collected, repaired and returned within 10 days and was immaculate inside and out.
Juliano, the guy who collected and delivered

Your device is second to none. I would like to single out your driver. He is the best. I was given a manual car and not driven one in 10 years. He let me drive around my estate until I was confident enough to drive it. I would like to thank him for giving me the confidence to drive it while my car was repaired. He was also such a lovely guy.

Did an amazing job on our car. Was returned to us spotlessly clean by a very nice gentleman named luis. He was friendly and polite and explained the process of the repair. I would highly recommend this company as they kept us informed on the process of the repair. Well done on a fantastic job. Especially luis.

Very pleased with the repair job from p.j.rhodes, special thanks to Paul for making special arrangements for me upon collection of my car! Luis was very kind and professional and loved the box of sweets they left with the car! ☺️ Would definitely recommend them!

P J Rhodes staff remained thoroughly professional and courteous in all contacts, no hesitation in recommending P J Rhodes.

The service provided was thoroughly professional. The staff I dealt with were polite and courteous and nothing was a trouble. I am very happy with my repair and I have no hesitation in recommending this excellent company.

I would like to thank the staff for there courteous and extremely helpful way that they dealt with my repair. The workmanship and attention to detail was excellent .I would have no hesitation in recommending them to others.

J. Rainbow Nov 19

P.J.Rhodes and their team were amazing and very professional, their care and attention was second to none.
They took the sting out of our accident and sorted everything including the hire car from start to finish.
I would like to thank personally Angela and Robbie for attention to detail and their most courteous manner,
I can only recommend this company.

Very pleased with the service provided. Car was picked up at the agreed time by Juliano and a courtesy car delivered at the same time. Juliano was very efficient and friendly and also returned my car fully repaired to a high standard. The whole process was made much less painful and I would certainly use the services again and recommend to others

Thank you very much for a fantastic and professional service, the vehicle was returned in great shape, as good as new. "A highly recommendable company".

Excellent service and superb repair to my car, would recommend

High quality work completed in a reasonable amount of time. I was kept updated while the work was carried out and the car was then delivered back promptly on pristine condition by Luis, a very friendly and considerate guy. Highly recommended.

All staff very friendly and efficient. Excellent customer service. Repair completed within the timescale I was given and to my satisfaction. Car was returned in pristine condition. If I lived nearer I'd happily pay you to clean it for me on a weekly basis!! Very reluctant to take it out on the road and get it dirty again. Would definitely recommend you to anyone needing your services. Thank you

I found the whole process very good. Customer service was excellent.
Pleased with repair. Staff were very polite and helpful. Would recommend to family and friends.

Fantastic job. Thank you so much for your excellent service. New bonnet fitted and now the car looks brand new. Brilliant car clean too.
I will most definitely recommend you to people in the future.
Thank you again

Quick, efficient and professional service.

Car was collected when the work was arranged and delivered by Luis upon completion.

I found the text to predict expected time of completion extremely helpful.

ACCIDENT REPAIR was completed in double quick time with other minor blemishes dealt with without asking Very happy with the work and the collection/delivery.

I would be happy to recommend them to anybody, a first class operation.

Very friendly and helpful staff, great repair work all completed within the time quoted. Thank you.

What a Fab experience I've had with you guys and girls. You have been so supportive after my car accident. From the day one you where so supportive. You made everything so easy for me to get my car sorted. So professional, caring I cannot fault any of you. From the acessor, service department, drivers and mechanics. Keep up your great work. 😁

Had my car repaired following an accident. Great service. Car picked up and returned by Juliano promtly

Pedro collected and delivered my car, he was very helpful. Good repair. I would use them again.

Pedro, arrived when he said he would with the courtesy car, was very polite and helpful.
Car was returned incredibly fast, again Pedro was very professional the repair looks great, sweets are a nice touch. Well done guys!

Very. Good. Service. Very Good. Repair I would use you. Allways

Friendly service and a very good job. Really appreciated having the vehicle returned and Pedro was polite and ensured everything was all OK before he left the vehicle with me.

An excellent service. Work carried out to a very high standard. Juliano the deliver driver was very helpful. Highly recommend this garage.

The service you give me was excellent you dealt with me very quickly you also clean the car inside and out

Really easy to do business with - friendly and great communication. Thanks for a job well done

Excellent service from PJ Rhodes when my car had to go in for repair. All work completed to my absolute satisfaction, had a courtesy car for the period whilst mine was off for repairs and my car was returned fully valeted. I would highly recommend PJ Rhodes .

A brilliant service from the first phone call ,pick up of vehicle to the return of my car. Very pleasant staff who are very friendly an informative.
My car was returned looking brand new with an excellent standard of repairs, very clean and looking good.

I am one very happy customer. Thank you all at P J Rhodes.

Kind regards

Susan Geddes

I found pj rhodes to be very professional and helpful. My repair was carried out quickly and to a perfect standard. My car was returned to me having been valeted and looking pristine. I could not fault their service.

Great service with fantastic turn around, highly recommend.

Friendly efficient service. Stress free. Quick. Very please to use the service.

Fantastic service all round with great customer service by all I came into contact with. Would definitely recommend to anyone. The car came back spotless inside and out. Definitely deserve a 5* rating. Thank you

came in to have a quote for 2 new sills on the car. Reception had no interest at all when I said it was private and no insurance. Seems you are only interested in insurance work.
extremely poor customer service . Maybe I should say no service at all

Sorry Barry, you are right. We are so busy with Ins work and could not help.

An all round great service.very professional from top to bottom.The girls in the office were very helpful,Jez the assessor was very knowledgeable ,Juliano who picked up and delivered my car was courteous and very professional. There was just one small issue which Juliano and Mark sorted out immediately.I would have no hesitation in recommending PJ Rhodes to any new customers. First class

Thank you for a super repair on my car which came back lovely and clean, inside and out. I was so surprised to find that my glovebox door had been fixed too, thank you so much 😁. I am extremely happy with the service and the complimentary sweets were a lovely touch.

A super service. My car was collected and returned in just over a week, and before it was brought back it had been cleaned exceptionally well. The driver ‘Luis’ was very friendly and courteous and I was even given complimentary sweets which I had never experienced before with other garages. I would definitely recommend PJ Rhodes garage and I am very pleased with the work that was carried out...thank you. 😀👍🏻

When it comes to service, delivery, professionalism and results PJ Rhodes is simply the best I have ever dealt with. I needed a 1 day turn around on a bumper replacement, I dropped off my car at 9:30am and by 2:30pm the car was complete along with a world class valet!!! I will be recommending PJ Rhodes to everyone and anyone. Thank you.

Great service, was informed every step of the way. Nice friendly staff.

Very happy with the prompt service, from start to finish. Car was very clean when it was delivered back to me. Work carried out looks great.
Very happy, and my car is a lease vehicle.

Outstanding service, professional, polite and very courteous. Worked with us to ensure our car was repaired when it suited us (actually finished it earlier)
I would highly recommend this company 😊😊

Excellent service all round.
I was kept informed of progress whilst my car was being repaired and it was then delivered back to my home by the very polite and professional Pedro.

Excellent friendly service Both drivers Pedro and Juliana were helpful and I was reassured that although the damage looked minimal you would check that there was no other less obvious damage. This put my mind at ease and I am very pleased with the end result
Many thanks.

PJ Rhodes provided an excellent service in repairing my car. They responded to my problem immediately in a very professional and friendly manner from the start. They did an excellent job and even returned my car valeted plus a tin of complimentary sweets. Thank you to a great team and I would highly recommend their services.

The repairs carried to may car are fantastic and happened quickly, plus the car has been valeted, which is such a great touch. Staff were friendly and helpful from start to finish, from being acknowledged when walking into the office, to updates by phone and a seamless collection today (all helped by great hire car service from Enterprise Tyseley, too). Repairs explained before, and once done, too. Thank you so much guys, keep up the good work.

I have just had my car returned after an accident. I can not believe how clean and shiny my car is. I cant fault the service i have received and the quick turn around getting my car repaired. Im over the moon and so impressed. Thank you all.

Thank you for the excellent repairs to my car. It looks like new again.
The team were very friendly. Juliano delivering the car back to me on time,cleaned and valeted. Thank you every one at P>J Rhodes ,Sutton Coldfield

The guys at PJ Rhodes are true professionals. My car was collected, repaired, valeted (the best valeting job I've EVER seen!) and returned in perfect condition. Juliano & Pedro were really polite and so professional. Places like this are extremely hard to find nowadays! Thank you!

I am very pleased with the repairs to my Toyota yaris .also with the very good service I had .every one who I dealt with were very helpful and went out of there way for me . Thank you every one at PJRhodes.

The service from all staff at PJRhodes has been excellent; the finished job looks great. and the customer service from the office, the engineers and the drivers collecting and returning the car has been friendly, reassuring and efficient - just what I needed after the accident. Happy to recommend.

Very good repairs and great customer service from Juliano

Everyone at PJ Rhodes is professional and friendly. The entire process of getting the accident repairs quoted for, repaired and the car returned was simple. The final work was excellent, thank you to the team at Sutton Coldfield PJ Rhodes.

Extremely happy with the service from P J Rhodes after my car went in for accident damage, my car was sorted out very quickly and professionally. Staff were fantastic and the repair to my car was perfect.
Highly recommend this company

The repair body work was done very professionally, the dameged panel couldn't be identified even on close inspection, also the friendly staff make you most welcome particularly Paul & Pedw.

Quick and efficient courteous service from the start. Fantastic repair and cleanliness of car when returned is beyond belief. Looks as good as the day it came off production line. Never thought it possible to get it so clean. I am genuinely so pleased. Thank you!

Excellent service from very attentive staff repaired to a high standard car returned cleaned and polished and less than the estimate. a very happy customer.

J Holland

Really pleased with the repairs to my vehicle. Excellent customer service, Luis who delivered the courtesy car and thereafter returned my vehicle (which had been cleaned inside and out) was polite and courteous. Highly recommend .

Picked up and delivered exactly when we were told. Very pleased.

I received a very efficient service the car came back as new and the driver Juliano was very polite and friendly. I would strongly recomend this company to anyone I know.

I wish to say many thanks for the excellent service given to me by your staff at Sutton Coldfield in getting my Ford Fiesta repaired and back on the road.The standard of repair was of the top quality and I am very grateful for the very considerate manner that this repair was performed.I would definitely recommend this company to anyone needing a repair.

Excellent customer service and a perfect repair to my car. Really took the hassle out of my insurance claim. I would definitely recommend this company.

Thank you so much for providing such an efficient service.
The repairs to my car were done so quickly and because you were able to collect my car from my driveway and deliver it back this reduced so much stress & helped a great deal. Thank you for the tin of sweets & valeting my car, such a lovely unexpected touch!

An excellent service from start to finish. Courtesy car delivered Pedro and collected by Juliano. Very polite and helpful staff. Made the whole experience as painless as possible

Great customer service at PJ Rhodes. I was given an automatic courtesy car and the option of using 'green parts' for the repair job. My car was delivered by Luis who was friendly and courteous. The car was returned to me valeted and spotless inside - cleaner than when it was taken in to be repaired! In addition to a fantastic looking repair job, the car drives like new. Thank you team!

Car collected by Juliano 2 days after accident. Delivered 1 week later by Pedro. Both guys pleasant, friendly and helpful. The car is in pristine condition inside and out - thank you!!

Within 1 week after my accident my car was repaired to a high standard, the2 gents who collected and delivered my car were friendly and professional its nice to receive such excellent service which was delivered thro out my dealings with PJ Rhodes With thanks John Flavell

Real great guys, they picked up my car after my accident to ensure the car was secure due to drivers door not closing properly. Car was immaculately retured to me with a lovely tin of sweet a couple of days later. Highly recommend.

Thank you for the excellent repair to my car, everyone who i had contact with was friendly helpful and professional, my car was returned in pristine condition inside and out which was very much appreciated, from incident to return of car was less than a week I couldn’t have wished for more, I have no hesitation in recommending you to anyone.

Friendly efficient staff. Excellent repair, returned immaculate. All at times to suit me.
Quality courtesy car and thank you for the complementary sweets.
Excellent customer service. Well done everyone.

The service for the repair of my car was easy, timely and the staff friendly.

Wonderfully polite and efficient staff-both on the phone and in person. Excellent repair on my car. Car like new again. All completed as and when stated. Car collected and returned at times specified - thank you Pedro. Would recommend PJ Rhodes to everybody.

Can’t fault this company they did an amazing repair job on my car, were very quick, provided a courtesy car, which was of excellent standard, the car was returned having been washed and even a little courtesy tin of sweets very happy

Thank you for the prompt attention of your staff who were very courteous and helpful. We have already advised the insurers of our satisfaction with your service. We are very pleased with the efficiency and standard of the repair. Please thank all your staff involved.

We have just received our Mazda6 back from PJ Rhodes Sutton Branch after repair. The car looks perfect, as it was before the accident. Knowing how difficult it was to match the silver metallic paint a few years ago after a previous accident, PJRhodes had no such issues...it matched perfectly. The car was collected on time and delivered back as promised and we were always informed of progress. Thank you so much for a job well done.

Quick, efficient & excellent quality of work.
Staff all pleasant & helpful.

Picked car up from place of work with no problems - Vinnie was the driver, very polite. Quick assessment then given a car whilst repairs done through insurance. - Quick to repair and car delivered back by a very nice guy who came with gifts! - tin of sweets. Thanks Pedro.
I would consider using this company in the future for MOT and servicing, i was referred via insurance company and was pleased with the service.

Excellent service , provided by PJ rhodes and Pedro was very helpful !! he knew how nervous I was in the courtesy car and showed me round the car and and was very helpful. Great to have door to door service!!! Thank you

The service I recieved from PJ Rhodes could not be faulted. The work was of an excellent standard and the way in which they collected and delivered my car took all the stress out of the situation.
The gentleman who delivered my car (Pedro) was very polite and pleasant and a good advertisment for his company.
Many thanks
Sue Fortune

Thank u pjrhodes, good service, got my car back within a week and came back looking brand new and much cleaner than how it went. And thanks to the driver Luis for my box of candy. U guys are amazing!

Thank you pjrhodes. Excellent job done within 3days, took my car on Thursday n was ready by Monday.
Came like brand new, great job and all cleaned.
Great customer service from loius
Thanks again

Friendly helpful staff and very happy with the repair to my car looks as good as new, and came back much cleaner than when it went, highly recommended

I want to thankyou for the lovely professional job that you have done on my car door.
From the day that you were given my details you contacted me and arranged for it to picked up and brought back by Pedro who was also very obliging. The courtesy was also very nice.
Then to give a small bottle of paint to touch up if needed and the mints was also a good gesture. I would highly recommend you to anyone.

I am Happy with the service provided by PJRHODES. Very helpful in meeting my requirements and responding to my queries. The driver Pedro was very professional and friendly making the exchange of courtesy car very easy and smooth.

Did a fantastic job with my car after it had been send to another garage twice which it was send here first very happy with job

All of your staff that I have met so far have been very helpful and anxious to please

Excellent professional service. After being involved in an accident PJ Rhodes quickly assessed the car and booked it in for repair. The car was delivered back to me a few days later. The repair has been completed to a very high standard.

Brilliant service as per last time!
Robbie was a great help giving me realistic repair date so I could manage my diary. Nice, friendly team - thanks all.

Excellent service. My car was collected and delivered back to me within the same day and to suit my working hours. Luis was a pleasure to deal with and left me with no doubt that my car would be in safe hands.

I have had great service from Pedro who delivered my car back to me with a smile. He was very polite and helpful and even though i had a concern about a scratch on my car, he called his manager who was equally helpful.

Very happy with the service and the quality of the work
The driver who collected the vehicle was polite and the driver who returned it to me yesterday (Pedro) was really helpful and courteous could not fault the service would definitely recommend

I am very happy with the level of service I have received.
My car was returned by a gentleman by the name of Luis, I must the fellow was very professional and polite.

Top class service from start to finish,would highly recommend this company,and big thank you to luis who returned my car a lovely pleasant man.

Although it took quite a few telephone calls to get the vehicle booked in and collected, the service was brilliant once the vehicle was collected. Vehicle returned in 6 working days following extensive front wing, rear wing, driver and passenger door damage to one side of the vehicle. Vehicle valeted prior to return. Polite collection and delivery drivers. Keep up the good work!

Car collected by a polite opertive ,repaired and redilivered.
Car looks stunning!
Returned by Juliano, again a very pleasant attitude.
Overall a pleasant experience at a difficult time.
Thank you.
David H

Just recievd my car back after having been involved in an RTA repairs are second to none a fantastic job and vehicle has been delivered back in show room condition inside and out a great job thank you and well done i have passed this to our insurance company and vehicle management company.

After a bump on motorway the side of my fiesta was dented. PJRhodes collected the car, repaired it and returned it to my workplace in excellent condition. My insurance sorted it all without problem as it was the lorry drivers fault.

A first class job. Like the fact you stayed in contact with me with updates. Can't praise your company enough and would highly recommend you. Have written to the insurance company to tell them how delighted I was.

After calling the Halifax at 17:00 to make a claim I received a call from P J Rhodes at 10:00 next day (Saturday). The car was assessed at 08:00 on Monday and booked in for the following Monday and ready by 12:00 Tuesday. There were 2 panels deeply dented after a solid collision with a post. I found the team at P J Rhodes really friendly and the work is, well, as new. Thank you, you made a horrible incident absolutely painless.

Excellent service and work carried out by PJ Rhodes. Delivery and collection was spot on and a big thanks to Luis for this. Would use any time and highly recommend. Once again , thanks for an outstanding all round service.

Repair was very good. My car was given a good clean inside and out.
Thank you.

I would like to take the oppurtunity to say thank you for the shirt time it took to repair my company car, also to say how lovely the staff on site were especially today Saturday 2nd February on a very cold frosty morning. The lady got someone to move my car so it was easier for me to drive out. My car was spotlessly clean thank and also for the sweets 😂. I would recommend you to family and friends.

Regards Jane

Excellent repair with perfect colour match, with an amazing home delivery by “LUIS”
Who hand polished the car on my drive after delivery, 5 stars , and such a nice guy , would highly recommend pjrhodes , Tesco insurance, and all involved with my speedy repair , thanks guys and girls 👌

I am very pleased with the work carried out on my car.

My dealings with your company over the repair of my car could not have been better.
From your first phone contact to the collection of my car and its delivery back home fully repaired was first-class - I was kept fully informed.
The repair itself is as perfect as the original finish on the car - there is no way of telling where the damage was.
Your phone staff and your collection/delivery guys are ambassadors for your company.
It was a pleasure to have dealt with you.

Pss: pedro delivered my car on time, showed me the work. Brill company

Fantastic job really pleased with all the repairs that were carried out , first class job .
Lovely friendly staff on the desk .
And my car came back lovely and clean too👍🏼👍🏼👍🏾👍🏾👍🏼👍🏾👍🏼👍🏾
Thank you all 💋

Excellent work.Car returned looking first rate outside(repair job)AND inside.

Excellent service. Delivery men were very well mannered and polite easy to talk to. Dropped courtesy car and collected my car at my place of work so it was very convenient.
Brilliant repair- the car looks as good as new
and was cleaned inside and out.
Thank you so much!!!

My car was collected promptly, a courtesy car left in its place Then after repair my nice clean smart was returned by Luis and the courtesy car collected. My car looks fab again, you would not know it had been damaged .PJ Rhodes was a great company to deal with, friendly and informative. Would recommend them to anyone.

Car can back looking as good as new 😀😀

Excellent service, very pleased with the repairs.
I was kept informed throughout the whole process. The drivers for both the collection and delivery of my car were both excellent,well mannered and friendly.
Would recommend to family and friends.

Excellent service from start to finish. Special thanks to Luis who dropped off my car. My Journey home from work was a nightmare and he waited over 30 minutes for me to get there. Thank you & Happy 2019 to everyone.

Thank you All for superb repairs and valeting my car getting it done before Christmas.Very grateful and wish you All a Happy 2019.

From start to finish a very professional job car was returned in tip top condition also valeted inside and out thanks to simon and juliano on collection and safe return of my vehicle very courteous and the tin of sweets were a very nice touch would recommend your services to anyone thank you so much

Very pleased with how quick my car was repaired people I spoke to over the phone were always polite and informed of the progress of my car .the man who picked up and dropped car back his name was Pedro very polite and put my mind at ease that the car would get a 1st class job done on it and he was right it's a stunning job will inform the insurance company of a 1st class job

Damaged bumper when car ran into the rear of my car. Repaired within a week by PJ Rhodes. New bumper, superb paint match cannot tell that the car has been repaired. Friendly and informative staff and I was very impressed by the link up between Tesco Insurance, PJ Rhodes and Enterprise car hire. All three 100% recommended.

I want to thank all the staff concerned with the repair of my car after an accident. The driver who called to collect the car was cheerful and friendly. The repair was completed in the time I was given, and it was cleaned and valeted beautifully when it was returned to me. I also had a tin of sweets on the passenger seat as a bonus! Excellent service.

Fantastic fast service and my car looks great! The drivers were friendly and helpful as were the staff I spoke with on the phone.
It was a painless experience made easy by your efficient service Thank you!

Had an accident on the Monday, car was picked up on Friday and then brought back to me the following Friday. Was telephoned by Debbie when car was to be picked-up and delivered. Special mention to Luis the delivery driver, great customer service.

I was very pleased with the service I received from PJ Rhodes. Everyone I spoke to was very helpful. At no point did I feel like an inconvenience. I am also very impressed at how my car has been repaired. Would definitely recommend PJ Rhodes in future.

Received great service, with faultless workmanship. Speedy turnaround of car which was picked up and returned directly to me same day. Both drivers (Luis and another) were polite and helpful.

My car was returned good as new, beautifully valeted as well as the faults having been repaired. The collection and delivery guy, Luis, was delightful. The only downside was the lack of a curtesy car, which would have delayed getting my car booked in for repair if I had waited until one was available. The team were very good at communicating and keeping me informed throughout. Well done and thank you.

Thank you PJ Rhodes for repairing my car the customer service i revieved was to a very high standard. My car was collected and delivered back to me as soon as it was completed and the repair was also faultless even a valet was thrown in. Thank you Adam.

Was happy with the service . My car looked and smelt good after they valeted it . The driver that bought the car back ( LUIS ) was very friendly and took time to explain the process. Thank you Luis .

excellent repair in short time and the delivery driver was happy to answer questions and very friendly. clearly a very professional company who should be (as im sure they are) proud of their team. car came back very clean as would be expected and there are zero issues with the job they did, no evidence of rushing, no odd shade of paint or any oddities you may suffer with rush job garages.

thanks for your quick turnaround and friendly service, our delivery man was juliano.

My car was picked up on a Monday morning by Mr Luis exactly at 8.30am and was delivered back the next day as Mr Luis said. The service was excellent very happy with everything about the repair to the damage on my car. Mr Luis was exceptionally good at doing his job in every way. Thanks Pjr Hodes.

excellent work - very happy with the repair (door and front wing)
I was like the car had never been in an accident.

The car was returned cleaned and polished - the delivery driver (Pedro?) was very pleasant and answered all my queries.

I would be happy to use and recommend PJ Rhodes in the future

Extremely pleased with my Suzuki after its repair.
Very professional company from collection to return.
Staff had good communication skills and very efficient turn round for repair.
Pedro who bought the car back was very courteous and helpful.
Highly recommended.

Very fast and efficient service. All the staff were very courteous. Thank you

just to say thank you to all the staff I dealt with while my car was in for a repair after my recent accident and also to Luis who returned my car to my home address. The repair was a job well done. Thanks to all concerned.
P.Mumford. October 2018

I'm delighted with the service I received, both Sam and Paul were excellent. My car was sorted quickly and the work was fantastic. I would highly recommend

My daughter's car has just been returned after her accident. Thank you for your prompt response to this traumatic ordeal, for keeping us informed whenever necessary and doing such a brilliant job on her car. Especially to Juliano for his kind, professional and very helpful attitude when he came to remove her car. The little touches are what makes the difference, the tin of sweets was a lovely one as was the little pot of paint. Once again many thanks!

I had my car repaired by yourselves after an accident that wasn't my fault.
I was chuffed to bits when you fixed my bumper and even put a black strip on it.
Can't thank you enough.

I am more than happy with the work. Done very quickly, within 2 days, with polite staff, both collecting and delivering my vehicle back to me. A little disappointed that they had to postpone the date of collection for a few days, but when I did have my car completed, very impressed.

Very impressed with the overall service from start to finish. Great communication and fast, efficient repair. Pedro was a great guy who really takes pride in his work. Thanks to all at PJ Rhodes I have my car back looking as good as new and can travel to the airport for my holiday today. Thanks for the sweets too, nice touch!

Splendid service - can't tell where the damage was; car returned in great nick (thanks for the interior clean!); good contact from garage; Luis brought car back on time and was faultlessly polite - all in all I couldnt be happier.

Really pleased with all aspects of my repair it was done quickly and efficiently came back good as new ,courtesy car was lovely dropped off at my home and my car was returned to me immaculate,many thanks to all the team

Very good service, came and picked up our car, then returned it once the work was completed, to a good standard

Very happy with repair work and service received. The car was picked up by the company to be repaired. It was delivered back to my drive by Pedro after work was completed. His customer service was friendly and courteous.

A very professional approach from start to finish. Repair to car is excellent. Car returned promptly by Juliano who's approach reinforced the general feeling of a job well done

Work on car done quickly and efficiently. Car collected and returned by very helpful guy - Izzy-excellent experience all round.

Could not have been more pleased with the service from start to finish. My car went away damaged and came back looking beautifully clean and shiny and all damage repaired. they came at the time stated and kept me informed and updated. I would definitely recommend most highly.

Excellent service from beginninģ to end, my car was taken away damaged and returned as good as new, I would definately recommend PJ Rhodes to anyone who needs an accident repair.

Brilliant job executed promptly easy to deal with delivery man Luke a real gentleman explained everything in detail will recommend to anyone in need of body work really pleased thanks guys

Excellent service start to finish , can't fault them.

Fantastic service, brilliant from start to finish can’t fault Petro enough, thank you.

superb from start to finish all staff i spoke to,especially jane and pedro could not have been more helpful.many thanks teresa perry

Excellent speedy and courteous service from the team at Acocks Green, and the car very well presented on completion - even fresh blacking on the wheels.

Great service from start to finish! Staff are friendly and helpful!

All staff polite and great communication
Would highly recommend

Dealt with Pedro who was very polite and returned my car fully repaired with a complete valet too.
Turn around was very quick and the job was well completed. The only negative was that I was originally told that my car would be collected in the morning and it was late afternoon before it was collected.
On a whole very good service.

Outstanding work!! Great company, always kept up to date and quick. Pedro was lovely and professional on returning my car too. Very impressed and definitely recommend. Thank you again :)

Very pleased with the workmanship done to my car ,also all the staff i spoken to and meet were very professional and helpful,the loan car was clean and tidy as was my car which had been cleaned inside and out.i would recommend P.J.Rhodes to my and relations. A.Sutton

Very good service thanks to Pedro

well done and all work clean and well cleaned

Great customer service and very friendly staff

All aspects of work carried out efficiently and to a high standard. Courtesy car was brand new but easy to drive. My car was cleaned an valeted on return. Thank you.

2 mth old Mercedes e class got shunted from behind.repair was excellent.

Very friendly lady on the phone, great repair service and very helpful and kind drivers too.
Thanks, I will certainly recommend your service.

First rate service from when courtesy car dropped off and our car was returned. All communication was excellent as was the repair.
Totally recommended.

Excellent service from the recovery truck driver who was very polite and courteous both on collection and delivery. On the two occasions when I contacted the office the staff were very helpful and friendly. The repair is first class and we will be contacting our insurance company to that effect.

Thank you for completing the repairs on my car excellent work. Very satisified with the service you provided. Brilliant customer service, polite and friendly to converse with and lovely courtesy car to use. I would definitely recommend your services.

Thank you to the Team for arranging and completing the repairs very quickly and to an excellent standard. The service was beyond expectation with pleasant and regular communication. Special thanks for returning it in better condition than when it was collected.
I would definitely recommend your services

Thank you to all the staff that repaired our
car excellent job done first class service, also to Juliano for returning our car and for the little gift, such a pleasant guy.

Very happy with the repair on my fiesta. Good customer service and would recommend PJ Rhodes. Thank you.

Thank you PJ Rhodes, excellent repair work on my Jaguar XF. Very Impressed that car was returned cleaner than when you collected it.
Also thank you for the little gift.
Will certainly recommend you in future.

Very good service both pick up and return. Car supplied was very dirty on the outside and not very good in the interior.
Other than that would recommend.

Hi , PH has called in to advs us of the fantastic service she has received from you selves. In her
own words "she couldn't be happier with the repairs to her vehicle and the service she received."
She very much wanted to feed this back to us and to your selves and thank you. Thankyou

Excellent customer service. Quick, and efficient and kept me updated of progress. Collected and retuned my car straight to and from my home. Polite and courteous staff. Would recommend

A few lines to say thank you to all the team for the excellent job on my Nissan Micra and for the very efficient service.

Car taken Monday and returned today Wednesday 16th by a very nice and pleasant gentleman called Louis . My thanks also for the box of Fruit Sweets - nice surprise and totally unexpected.

From the lady who arranged it all via telephone, to your work team and driver I am very impressed all around.



Thank you!

Marilyn Moore

After receiving car from pjrhodes I have to say from the polite office staff to the excellent job on repair it was hassle free and sorted in a week I gave 4stars not 5 simply because valet inside the car could have been a bit better but hey no body's perfect would highly recommend pjrhodes as they made a stressful time quite bearable

very helpful and informative. Kept me update at all times and car ready when stated.

PJ Rhodes provided an excellent service and my almost five year-old VW Golf looks, drives and feels brand new. After a recent non-fault "snow incident" in which my car sustained quite a lot of damage, care and time were taken to ensure it was fully repaired and restored. Great at keeping me on the road through provision of a courtesy car.
Thanks all round!

Fantastic service. From the 1st phone call, to picking the vehicle up, dropping it back off to me & the repairs cannot fault them. Would highly recommend them. I'm very happy with the work they have done on my car :)

Absolutely brilliant service!!! All nice friendly staff very professional from start to finish top quality repairs carried out to a very high standard very pleased with the works carried out on my car cleaned through out!!! Did I mention speed they where super fast!!!! Would highly recommend

We received excellent service from PJRhodes fast and efficient. Vehicle collected and delivered back. The car was repaired quicker than I thought it would be. Highly recommendable

This is 3rd time I’ve used pj Rhodes, repairs are done to an invisible standard, you would never know there had been an accident and staff are very professional and process is simple and quickly handled. I would highly recommended them

you repaired my car in the last week ,you did a fantastic job, very quick turn around, very professional job & you returned my car after a full valet I was really impressed & thank you for the sweets
Thank you to your whole team

Excellent work on my car.
Everything is dealt smoothly and with constant communication.
Very Happy with the workmanship.
Thanks Guys...

very good service from Pj Rhodes from start to finish. very pleased with repair car was washed & valet. Car picked up and dropped off at my convenience,could not ask for a better service.

After a recent car accident my insurance company recommended the repair to be carried out by PJ.Rhodes. The garage phoned me direct to arrange picking my car up and leaving me a courtesy car. They were happy to collect my car from my works address and then a week later return my car to my home address.
My car has been returned to me fully repaired, washed and valeted, a trully excellent service.

First class service from when you collected my car right through to when you returned it. I've never seen my car look so good. Cannot tell that it has been in an accident. The tin of sweets were a much appreciated bonus. Will keep you in mind when I need anything else doing. Also really impressed with the courtesy car whilst you were repairing mine. Thank you for making this an enjoyable experience😍

PJ Rhodes were the 3rd party insurers body shop and I can say with the utmost confidence that the whole process from start to finish was excellent they were very helpful with everything, the driver who collected my and dropped off my vehicle ( Juliand ) was very polite and helpful at all times I can say with no doubt in my mind that I would recommend PJ Rhodes to anyone needing Body Repairs
Great Service G.Harris Feb 2018

After an attempted theft on my car my Insurance passed my car over to PJ Rhodes, the service from the start was great, from the first phone call to the end result being my car back to what it was, a very professional service provided and the speed of the return of my car is as they say “ within 24hrs of collection “.

Excellent customer service.Great communication from start to finish The quality of the repair is exceptional the staff really go the extra mile.Fantastic garage, great staff,great results would highly recommend PJRhodes.

Efficient, helpful, good customer service. Repair work was spotless. Highly recommended. Would use again.

Had my car repaired after someone reversed into it. My car was collected from my home and bought back repaired very quickly, both drivers were very friendly and polite. Loved having my car washed and cleaned with a tin of sweets provided - lovely touch!
Only thing I would have liked is a breakdown of the repairs carried out, the driver did tell me what had been done from his sheet, but there was not a copy for me. I wouldn't hesitate to recommend.

When my car was bumped into I was referred to PJ Rhodes team who was very fast and professional. I had a call from them about my car collection the very next day and then it took them 3 working days to repair it. I am very pleased with the result and the overal customer service of the team. P.S. complimentary sweets are great too. Thank you.

I simply could not ask for a better service! A courtesy car was brought to me at my place of work and mine taken away for repair. The people I dealt with over the phone were great. And today my car was brought back to me again at my place of work looking as good as New! I'm absolutely delighted and would highly recommend. Thankyou very much!

Thank you for a fast, efficient and friendly service during my recent accident repair. The work was done quicker than I anticipated but did not detract from the quality of work carried out. The staff, including the drivers were polite and helpful.

The staff at Acocks Green collected my stolen/recovered van on behalf of my insurers, repaired and brought it to me clean, shiny and as good as new. Staff helpful and polite throughout - very pleasant to deal with. I’m very happy with the service.

Excellent service friendly and helpful staff would recommend to family and friends

Just wanted to say " excellent service". Many thanks to Robbie and the two driver's that I dealt with. Very efficient, polite and accommodating. Thank you very much.

I would like to thank you all for a great service, I am delighted with the standard of repair to the rear of my Nissan Juke after my car was involved in a rear end shunt.
My car was delivered back to me all shiny and bright
( fully valeted ).
Very efficient and professional service.

Thank you for a great service from start to finish. From the initial first phone call to arrange repair to delivery of our repaired vehicle, the whole experience has been very professional. All staff have been very friendly, we cannot recommend P J Rhodes highly enough.

fantastic service my car was returned in mint condition you can't even tell it was ever hit. the staff that dealt with me were brilliant and a very nice courtesy car was provided to me free of charge (to me anyway)

it was the first time I've been in an accident and the staff talked me through everything I needed to know and do i can't fault them one bit.
thank you so much.

Spot on service,couldn't fault it

I just want to say a big thank you to all who repaired the damage to my Qashqai. I was devastated when I first saw what had been done to it but it came back as good as new, having been valeted and the tin of travel sweets on the seat were a lovely touch. And thank you to Keith for picking it up and dropping it back to me.
One very happy customer

Following a traumatic experience with the accident my insurance company worked quickly followed by PJ Rhodes acting quickly by collecting the car and providing a car.
The result is first class repair carried out quickly and efficiently. Well done

Very quick and efficient service, they had to do a couple of adjustments but it was soon sorted. The delivery driver was extremely friendly and helpful and even left me a tin of sweets. Thank you for an excellent job.

Great efficient service.

Excellent service

Excellent service. From first point of contact to the swift return of my sparkling clean van. Nice touch with the tin of sweets like my granddad used to have in his car. Thank you to Robbie for interesting chats and sorting me out with a nippy little courtesy Fiesta too!

Excellent customer service, very efficient, couldn't fault a thing. I would highly recommend this company.

Just got my car back after repair and must say they have done an execellent job I would really recommend them to anyone looking for someone to repair a vehicle first class,

Fantastic service , fantastic repair, excellent company , definitely 5 stars, thank you PJ Rhodes.

Please thank Juliano, he is so up beat and friendly and he does try and take the worry out of the experience.
Paul Yeomans is another good guy and I was also impressed with his service skills.
Jane on reception adds so much, because she is a natural at dealing with and handling people. Please thank all three of your colleagues for the first class customer care.

Excellent service and a job well done minor hiccup, not of their making, resulted in lovely flowers and chocolates for inconvenience! Would recommend you anytime, thank you.

I MUST SAY WHAT A GRAND JOB THEY HAVE DONE ON MY CAR WHEN THEY GOT IT LOOKED A RIGHT MESS
BUT WHEN I GOT IT BACK YOU WOULD NOT THINK IT WAS IN VOLVED IN A ACCIDENT AND THERE AFTER CARE WAS GREAT TO THERE MAIN CONCERN WAS TO LOOK AFTER YOU WHILE THEY REPAIRED YOUR CAR TO WHAT CAN YOU SAY BUT A BRILLIANT JOB MANY THANKS TO YOUR WORK FORCE

A very fast and friendly service. Good communication and car came back lovely and clean, inside and out. Would definitely recommend!

Brilliant service repair spot on and the young chap who collected and returned the car was very polite and helpful thank you for a job well done

Thank you for prompt repair of my car.A good job and valet thrown in excellent service.

The service, communication and repair were excellent. Would definitely recommend also.. such friendly staff !! Well done and thankyou. Ann

Good Morning,
Unfortunately the service started off poor due to a home pick up which we had to chase constantly after details had been agreed in advance.
Things did improve the following day however lines of communication your end really need improving.
Doing what you say you are going to do in the first instance.

I could not have had a better experience. You were very efficient throughout: I'm so impressed. Robbie was so helpful during our telephone conversations and the collector and deliverer of our car both ever so pleasant. The courtesy car provided was first class and - perhaps most important of all - the repair work was completed quickly and to a very high standard. Thank you.

I would like to thank you for the repair and service received for the damage to my vehicle. The collection and delivery back to me of the car was exceptional.

Had damage done to my Ford C-Max by another driver.
Thank you very much P.J.Rhodes for your excellent service and the first class job on the repair. Prompt in picking the car up and on return and fully valeted. I thank the "Pauls" for keeping me informed. I have also told Tesco Ins of your fine work

Thanks PJ Rhodes for a job well done on my Jaguar xf .after someone put superglue on my car.they did a fantastic job,on the colour match would recommend them any time.again thanks

Everything went like clockwork, the courtesy car was brought to my work place, the handover straight forward, and the same with the return, the work all done in just under a week. High quality repair and car valeted
I would highly recommend this company

Want to say a massive thank you to Terry & Paul & his team. Excellent service, great communication & a friendly team. Very happy with the work done i can now start to enjoy my car again! Thanks Guys!

Excellent service from start to finish, great communication, great repair, happy helpful staff. Couldn't ask for more! Made someone crashing into me so much easier to deal with! Car returned looking better than before the accident. Thank you PJ Rhodes.

Absolutely outstanding customer care an the work I had done is the best of the best the staff at Sutton Coldfield branch have kept me informed an answered any questions an kept me at ease with the process of getting my car repairs completed I can not thank them enough would highly recommend this company an again to all those at Sutton Coldfield branch thank you

My calor van when in for front repair .would just like to say from when I dropped the van off ,I had a very good and friendly service and the van was repaired to a very high standard.thankyou once again for a very good service.mr. Bromley.

Referred by my Insurance company, P J Rhodes gave first class service from start to finish. Initially contacted insurance co over Easter weekend, arranged for damage estimate at local Repair centre (Sutton Coldfield) next day and car collected that week. Excellent finish to repair, my beloved motor looks as good as new. Cleaned and valeted too. All staff professional and courteous. Would definitely recommend this company.

Excellent service with courtesy and kindness which a driver needs at the time of accident. Quick service. Good communication with the customer. I can recommend them to anybody.

After a recent minor accident my insurance company gave me you details as their preferred repairer. I can now understand why they use your company. From the first contact when your reception called me to arrange an inspection to the moment I collected my car following the repair I was never met with anything other than polite and courteous service. The standard of repair was also of the same high standard. Many thanks to all concerned

It would be remiss of me to say the levels of communication were poor, because they were non existent in the 4 weeks or so you had the car. Having to constantly having to chase and leave messages which were ignored, eventually Mark did more in 3 hours than Sam did in the weeks it was with you. False delivery dates, 'delayed' parts which should have been ordered in time, all equalled a more than poor performance. Thank you Mark though for sorting it.

REPLY from PJRhodes
Hi Colin. I’m sorry that you’ve had to give such a poor review. I will talk to Sam on Tuesday as his customers normally rave about him, not sure what went wrong here, I have read his notes, left message 20/4, be approx. another week, re parts, left message 26/4 after you called him etc. However, this was a £10k job with lots of parts and dealers just don’t stock things as they used to, we were auth’d to carry on on the 5/4 and you had your car back on the morning of the 29th…this is 15 working days taking into account the bank holidays. Again, I will talk to Sam, communication is generally where we do get it wrong sometimes, thanks for your feedback.
Regards
Terry

Having once worked in the industry. I know what a good job is.I have always took pride in my vehicles appearance .I was therefore delighted at the repair and valeting of my Seat Leon. And would not hesitate to recommend your firm to anybody.Yours most sincerely ,G butler.

We had excellent service from all the staff at PJ Rhodes. The repairs were done very quickly, to our complete satisfaction and returned to us as clean as when we first bought it, inside and out. We had a problem with one of the headlight bulbs and true to their word, Rob called to our house a few days later and sorted it out. I have no hesitation in recommending this company to anyone. Thank you for such an efficient and friendly service.

Fantastic repair on my ford focus. Efficient and fantastic communication from the garage. Car was returned very shiny with a complimentary gift. Thanks very much!!

I've just had my car repaired under insurance. PJRhodes have done a fantastic job, a great firm to deal with: friendly, helpful, totally professional, efficient, quick, good courtesy car. Five star rating: 10! The car came back not only repaired like new but shining clean inside as well as out. And then there was the complimentary gift of car sweets. What was initially a bad experience (damage not my fault and perpetrator unknown) has left me feeling a warm glow. Thanks, PJRhodes.

I am extremely grateful for the excellent job that you have done in restoring my car to its original state. It was a sad and tragic affair that should not have happened, but you have made the car look like new again.

I am very pleased with the way you repaired my car it looks as good as new. Alan cliff

Being a firm believer in giving credit where credit is due, I thank P J Rhodes in all aspects of my vehicle accident repairs, in particular the customer focus via Sam, based in Acocks Green. Customer care and service is quite often simply paid lip service to these days but not at P J Rhodes. The standard of repairs were excellent too as was the valeting - Thank you.

I am extremely pleased with the level of service and the repair I received from P J Rhodes. The staff were very courteous and kept me informed at all times. The work was carried out very quickly and was excellent, it now looks and feels like a new car. Thank you. I would be happy to recommend you most highly.

A first class service from start to finish. I was kept informed at each stage. Car was returned to me fully valeted, excellent workmanship.

The repair was swift, my car was collected and I was able to return hire car there and pick mine up to speed transfer. The repair was great and the valeting superb. Excellent company to deal with.

Thanks very much for your fast, professional service - returning my car within just two days after damage to a wheel arch. The repair is excellent, the car was thoroughly cleaned, the courtesy car you provided was very good and it was a pleasure to deal with your staff. Five star all round and I will forward these remarks to my insurance company.

Excellent service from start to finish thank you.Had a curtesy car and got my own car back within a couple of days would recommend to anyone

Their work is second to non together with excellent customer service.
My car looked better than when it went in, throughly valeted inside and out.
Sam was customer service personified, as well as following through on what was promised, his communication was detailed, and frequent.
Rest of the team also demonstrated that the customer is at the heart of the garage values and ethos, moving cars around, checking if everything is ok, handing the vehicle back over when work completed- excellent!
Highly recommended- these guys are fantastic !!

The service was very efficient and the staff were extremely helpful and courteous with the repair to a very high standard. The car was returned to me in a very clean condition with the bonus of a tin of sweets.
Thank you for a very good service.

Thank you for an excellent job. I was very pleased with the service received and would be happy to recommend to anyone in need of any repair work in future.

Perfect

The service was fist class from start to finish. Many thanks

I would like to thank you for an outstanding repair to my Ford Fiesta. It was all taken care of within a week. The service was courteous and professional and I was make to feel like an individual.
My car looks and feels brand new and I am exceptionally happy with the service you have provided, thank you very much.

Superb service and the repair standard is superb it's like having a brand new car back fantastic quality .

I was very impressed with the friendly and efficient service that you provided. The repair work was excellent. In addition to this, I couldn't believe how clean my car was when I arrived to collect it. In fact, it's never been that clean!
Customer Service at it's best! Thanks again.

Great job done here by pj rhodes only took seven days,looks like new!
car collected from our home and nearly new courtesy car of same type
left with us.our car was returned washed and vacumed through out
even tyres were painted aswel.On checking interior a small tin of sweets courtesy of the garage was left with compliments,great service
thank you again

very many thanks for your excellent service, the repair you recently carried out to my car was very good when I collected the vehicle it looked like a brand new car
I would not hesitate to recommend your services to any of my friends
Best Regards
John Owen

Prompt and efficient company. Quality of work first class.

I would like to thank all staff concerned with repairing my Astra, from the assessment of damage to picking the car up by Vince, and kept to date by Luke and the prompt repair. This is a very high standard of work on a old car which is well loved. I will give you five stars for everyone.
Many thanks
Charles

I would just like to say thank you for the excellent customer service I recieved when you repaired my Ford Fiesta.
The repair was absolutely top notch.
Very impressed

R.howey

Thankyou for an excellent repair, and the best valeting my car has had, while Luis Costa, your delivery driver, was charming and helpful.

I would like to say the work carried out by pj. Rhodes was excellent as was the customer care service I would recommend them to everyone

Dear Customer Service,

You recently repaired my car to a very high standard and along side with your communication I have no hesitation in saying I would recommend your vehicle repair and maintenance service to any future customer as a satisfied customer myself.

Thank you and well done.

I found the persons of P. J. Rhodes that dealt with my recent damage repair, courteous, professional and the workmanship including valeting excellent.
GT 2016.

excellent service from this company, car fully repaired cleaned and vallet completef, would recommend to family and friends, thank you

An excellent repair and faultless colour match to the door of my car. The car was returned spotless and delivered to my home. Particular thanks to Terry for helping me with negotiations and Sam for his customer service.

Had car back yesterday and would just like to say what a great job you did. Returned and was spotless inside and out - even windows had been polished. Great job, many thanks. Also courtesy car in immaculate condition. M Humpage, August 2016.

PJ Rhodes carried out a repair on my car which was under warranty. I noticed paint falling off after a few months and I was not involved in any incident. PJ Rhodes accepted to redo the work again at no charge.. Finally, Lois Costa (worker) who returned the car even came back to return an item that I had left in the car. I can’t praise them further for their service.

Fast and quick repair. Friendly staff well worth getting your car repaired by pjrhodes!!! 10 out of 10!!!!!

Thank you for great communication on every occasion, thank you for keeping promises, thank you for a great job on the rear of my car and the free valet and the free car wash and the tin of sweets.This is a company who are great to deal with they will treat you with respect and courtesy I cannot sing their praises too loudly.
I thought real service in this country was dead but here is a company who have bucked the trend.
Thank you.
Brian Maycock.

Thank you for making a good job of repairing my car ,it look like a NEW CAR.

Thank you for a great service from start to finish,my car was repaired by your Sutton Coldfield Team after a minor collision in which our bumper was damaged. We received a very professional service,my car was collected at a time to suite us,repaired to a high standard,cleaned inside and out and returned within a couple of days. All of the people who we dealt with where helpful and friendly.

Thank you so much PJ Rhodes for your wonderful service.

My car was in for repairs for 2 week. Afterwards, they car works perfectly and looks like new.

My car was cleaned inside and out and was good as new.

The repairs made was like good as new.

So happy the customer service, staff and repairs. So happy. This is the place to come and would recommend to all my friends and family.

Thank you again.

I would just like to say a big thank you to everyone at P J Rhodes, very professional and helpful staff, the repairs were great and my car looks amazing, its not very often now you get this kind of service, thanks again

Hi guys. What can I say. You kept me informed all the way through my vehicle repair. It was in a mess after the accident and it looks immaculate now. Thank you to all that repaired it, much appreciated.

Not sure you got yesterdays email as my phone was playing up so just repeating it. I was more than happy with the repair on my car. It was an excellent service and excellent repair all staff were very efficient and pleasant and would be happy to recommend them so well done PJ Rhodes thank you.

Fast service, friendly staff. Collection and return of my vehicle. Very impressed.

Just a quick note to thank you for the repair to my smart car and to let you know how well Luis Costa represented your company with his excellent customer service

I would just like to thank everyone at pj Rhodes for there help and understanding over the last few weeks. They have just repaired the roof on my motorhome and it now looks like new again they have done a great job and I'm very pleased . The staff have been great In a delicate situation . Many thanks Mrs jones

hi
i would like to thank everyone at pjrhodes especially behind the repairs that was carried out on my honda. all the staff are great. the attention to every detail was superb. i know who i shall be using again in the future if i ever need them again. thank you and i would recommend you to anyone. ann

I just wanted to say how delighted I am with the repair job to my Ford Fiesta carried out by your team this week. Everyone I had contact with was so friendly, helpful and professional. I was kept informed regularly of the whole process, and everything explained clearly to me. You did a first class job and provided a wonderful service, even down to valeting my car before returning it! Thank you! I would recommend you most highly.

I would like to thank you and all the staff involved in the recent repair of my Mazda MX5. As you know it was a brand new car which I had owned for only a few months so I was gutted when the accident happened through no fault of my own. However you took the stress out of an upsetting incident, the repair was prompt and the car looks like brand new again. So once again thanks for looking after my pride and joy.